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نقش میانجی رفتار شهروندی سازمانی در اثرگذاری عوامل نگرش شغلی بر رفتار تسهیم دانش | ||
مدیریت دولتی | ||
مقاله 4، دوره 6، شماره 3، مهر 1393، صفحه 481-502 اصل مقاله (460.89 K) | ||
نوع مقاله: مقاله علمی پژوهشی | ||
شناسه دیجیتال (DOI): 10.22059/jipa.2014.50773 | ||
نویسندگان | ||
حسین رحمان سرشت1؛ نرگس شیخی* 2 | ||
1استاد مدیریت بازرگانی، دانشگاه علامه طباطبائی، تهران، ایران | ||
2دانشجوی دکتری مدیریت بازرگانی، سیاستگذاری بازرگانی، دانشگاه علامه طباطبائی، تهران، ایران | ||
چکیده | ||
هدف از پژوهش حاضر، مطالعۀ نحوۀ اثرگذاری عوامل نگرش شغلی، هنجارهای ذهنی تسهیم دانش و کنترلهای رفتاری درکشده در تسهیم دانش، بر رفتار تسهیم دانش با توجه به نقش میانجی رفتار شهروندی سازمانی است. بهمنظور دستیابی به این هدف، دادههای پژوهش با توزیع پرسشنامه میان 384 نفر از کارکنان بیمارستان جمعآوری شد و تحلیلهای مد نظر از طریق مدلیابی معادلات ساختاری انجام گرفت. نتایج حاکی از آن است که از میان ابعاد نگرش شغلی، عجینشدن با شغل و تعهد سازمانی بهطور مستقیم و رضایت شغلی بهطور مستقیم و غیر مستقیم منجر به تسهیم دانش سازمانی میشوند. بهعلاوه، کنترل رفتاری بهصورت غیر مستقیم و هنجار ذهنی بهطور مستقیم و غیر مستقیم بر رفتار تسهیم دانش اثر میگذارند. بنابراین، رفتار شهروندی سازمانی فقط در رابطۀ عجینشدن با شغل ـ تسهیم دانش و تعهد سازمانی ـ تسهیم دانش نقش میانجی را ایفا نمیکند؛ یعنی، عجینشدن با شغل و تعهد سازمانی فقط بهطور مستقیم به تسهیم دانش میان کارکنان منجر میشود. این یافتهها بر لزوم توجه به رفتار شهروندی سازمانی در تسهیم دانش سازمانی اشاره میکنند. | ||
کلیدواژهها | ||
: رفتار تسهیم دانش؛ رفتار شهروندی سازمانی؛ کنترل رفتاری درکشده در تسهیم دانش؛ نگرش شغلی؛ هنجارهای ذهنی نسبت به تسهیم دانش | ||
عنوان مقاله [English] | ||
The mediating role of organizational citizenship behavior in Impact of job attitudes on knowledge sharing behavior | ||
نویسندگان [English] | ||
Hossein Rahmanseresht1؛ Naregs Sheikhi2 | ||
1Prof., Business Administration, Allameh Tabatabaii University, Tehran, Iran | ||
2Ph.D. Candidate, Business Administration, Business Policy Making, Allameh Tabatabaii University, Tehran, Iran | ||
چکیده [English] | ||
The aim of current research is to determine how factors of job attitude, subjective norms regarding knowledge sharing, and perceived behavioral controls affect knowledge sharing behavior, considering the role of organizational citizenship behavior as a mediating factor. To achieve this purpose, the research data was collected by providing research questionnaire in 384 members of the hospital staff and was analyzed through Structural Equation Model (SEM). The results indicate that among the dimensions of job attitude, job involvement and organizational commitment directly, and job satisfaction directly and indirectly lead to sharing knowledge across the organization. In addition, behavioral control indirectly, and subjective norm directly and indirectly affect knowledge sharing behavior. Thus, it can be said that organizational citizenship behavior does not play the mediatory role just in the job involvement-knowledge sharing and organizational commitment-knowledge sharing relationships. In other words, job involvement and organizational commitment only directly contributes to knowledge sharing among employees. These research findings refer to the necessity of considering organizational citizenship behavior in sharing knowledge among organizational staff. | ||
کلیدواژهها [English] | ||
job attitude, Knowledge Sharing Behavior, Organizational Citizenship Behavior, perceived behavioral control of knowledge sharing, subjective norms regarding knowledge sharing | ||
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