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Investigation and Prioritizing Outsourcing of Information and Communication Technology (ICT) Projects (Case Study: ICT Infrastructure Projects) | ||
| Journal of Information Technology Management | ||
| مقاله 5، دوره 7، شماره 1، تیر 2015، صفحه 69-84 اصل مقاله (1.03 M) | ||
| نوع مقاله: Research Paper | ||
| شناسه دیجیتال (DOI): 10.22059/jitm.2015.53553 | ||
| نویسندگان | ||
| Seyed Ehsan Khansarizadeh* 1؛ Mehdi Shirmohammadi2 | ||
| 1MSc. Graduated In Information Technology Management, Institude of Higher Education of Mehralborz, Tehran, Iran | ||
| 2Assistant Prof ,Management Group ,Institude of Higher Education of Ershad, Damavand, Iran | ||
| چکیده | ||
| Outsourcing IT functions is being developed as a replacement for implementing IT projects or rendering IT services within organizations. Organizations’ past experiences in outsourcing indicate that this process poses variety of risks and problems. This study is aimed to identify and prioritize the risks of outsourcing IT infrastructure projects. Classifying risks of outsourcing along with incorporating thematic experts’ experiences through the Delphi method, reveals various risks associated with the employer and the contractor as the primary sources of risks as well as general risks and chronological risks which occur in the periods before, during and after contracts. A total of 22 main risks were identified and categorized. Afterwards, based on the opinions obtained from thematic experts and using the Analytic Hierarchy Process, different types of risks were prioritized. The results suggest that those risks arising due to failings of structure and content are more important than those of technical and contextual knowledge. | ||
| کلیدواژه‌ها | ||
| AHP؛ Contract؛ Delphi؛ IT outsourcing؛ Risk Management | ||
| عنوان مقاله [English] | ||
| بررسی و اولویت بندی مخاطرات برون سپاری پروژه های فناوری اطلاعات و ارتباطات (ICT) (مطالعۀ موردی: پروژه های زیرساخت فناوری اطلاعات و ارتباطات) | ||
| نویسندگان [English] | ||
| سید احسان خوانساری زاده1؛ مهدی شیرمحمدی2 | ||
| 1کارشناسارشد مدیریت فناوری اطلاعات، مهر البرز، تهران، ایران | ||
| 2استادیار گروه مدیریت، مؤسسۀ عالی ارشاد، تهران، ایران | ||
| چکیده [English] | ||
| برونسپاری فناوری اطلاعات رویکردی در حال گسترش و جایگزین اجرای پروژهها و ارائۀ خدمات فناوری اطلاعات درون سازمان است. تجربۀ سازمانها در برونسپاری فناوری اطلاعات نشان میدهد این فرایند مخاطرات و مشکلات گوناگونی به همراه دارد. پژوهش پیش رو به شناسایی و اولویتبندی مخاطرات برونسپاری پروژههای زیرساخت فناوری اطلاعات پرداخته است. پس از بررسی چارچوبهای مختلف تقسیمبندی مخاطرات برونسپاری فناوری اطلاعات و با اخذ نظر خبرگان موضوعی مبتنی بر روش دلفی، چارچوب طبقهبندی مخاطرات براساس منشأ بروز مخاطرات از جنبههای گوناگونی چون مخاطرات مرتبط با کارفرما، پیمانکار و دورۀ زمانی (مخاطرات پیش، حین و پس از قرارداد و مخاطرات عمومی) بهدست آمد. در مجموع 22 مخاطرۀ اصلی شناسایی و در گروههای مربوط جانمایی شد. سپس بر مبنای نظرخواهی از افراد مجرب و با استفاده از فرایند تحلیل سلسلهمراتبی، مخاطرات شناساییشده اولویتبندی شد. نتایج حاصل نشان میدهد مخاطراتی که بهدلیل ضعف ساختاری و محتوایی بروز میکنند، مهمتر از مخاطراتی است که بهدلیل ضعف دانش فنی و محتوایی بهوجود میآیند. | ||
| کلیدواژه‌ها [English] | ||
| برون سپاری ICT, تحلیل سلسلهمراتبی, دلفی, قرارداد, مدیریت مخاطرات | ||
| مراجع | ||
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