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Hamidizadeh, A., Rashid, A., Soltaninejad, N. (2016). Formation of Organizational Citizenship Behaviors based on Public Service Motivation, Social Capital and Organizational Commitment (Case: Public Bank Employees Kerman City). , 3(2), 233-250. doi: 10.22059/jscm.2016.60106
Ali Hamidizadeh; Ali A. Rashid Rashid; Nima Soltaninejad. "Formation of Organizational Citizenship Behaviors based on Public Service Motivation, Social Capital and Organizational Commitment (Case: Public Bank Employees Kerman City)". , 3, 2, 2016, 233-250. doi: 10.22059/jscm.2016.60106
Hamidizadeh, A., Rashid, A., Soltaninejad, N. (2016). 'Formation of Organizational Citizenship Behaviors based on Public Service Motivation, Social Capital and Organizational Commitment (Case: Public Bank Employees Kerman City)', , 3(2), pp. 233-250. doi: 10.22059/jscm.2016.60106
Hamidizadeh, A., Rashid, A., Soltaninejad, N. Formation of Organizational Citizenship Behaviors based on Public Service Motivation, Social Capital and Organizational Commitment (Case: Public Bank Employees Kerman City). , 2016; 3(2): 233-250. doi: 10.22059/jscm.2016.60106

Formation of Organizational Citizenship Behaviors based on Public Service Motivation, Social Capital and Organizational Commitment (Case: Public Bank Employees Kerman City)

مجله علمی "مدیریت سرمایه اجتماعی"
Article 4, Volume 3, Issue 2, July 2016, Pages 233-250    PDF (480.3 K)
Document Type: Research/Original/Regular
DOI: 10.22059/jscm.2016.60106
Authors
Ali Hamidizadeh* 1; Ali A. Rashid Rashid2; Nima Soltaninejad3
1Assistant Professor, College of Farabi, University of Tehran, Qom, Iran
2M.Sc. Graduated, Department of Business Management, College of Farabi, University of Tehran, Qom, Iran
3MSc. Graduated, Department of Business Management, College of Farabi, University of Tehran
Abstract
sector. The aim of this study was caused by the formation of organizational citizenship behavior based on service public motivation, social capital and organizational commitment. The research method is descriptive-correlation and path analysis. The study population included all employees of state-owned banks Kerman is from this community sample of 220 persons. Four questionnaires to collect data service-oriented motivation, organizational citizenship behavior, social capital and organizational commitment is employed. To determine the validity of confirmatory factor analysis was performed. And to evaluate the reliability of Cronbach's alpha coefficient was calculated, the coefficient for the questionnaire respectively, 0.89, 0.89, 0.91 and 0.91 were fulfilled. The data collected were analyzed with statistical software SPSS and Amos. The results showed that service-oriented motivation, organizational commitment, organizational citizenship behavior and social capital influences. The impact of social capital on organizational citizenship behavior and organizational commitment and organizational commitment on organizational citizenship behavior had a significant impact. The role of mediator variables, organizational citizenship behavior and organizational commitment that these two variables mediating role was not confirmed.
 
 
Keywords
Public Service Motivation; Organizational Citizenship Behavior; Social capital; Organizational Commitment
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