The Impact of Knowledge Management Strategy on Service Innovation Performance in Private and Public Hospitals

Ali, N., Tretiakov, A., Whiddett, D., & Hunter, I. (2016). Knowledge management systems success in healthcare: Leadership matters. International Journal of Medical Informatics, 97, 33-340.

Analoui, F., & Karami, A. (2003). Strategic Management: In Small and Medium Enterprises. First edition, Cengage Learning EMEA.

Azizi, SH., Asadnejhad, M., Zare Mirak Abadi, A., & Hosseini, S. S. (2011). Studying and Comparing Knowledge Management Dimensions between Public and Private Organizations. Journal of Information Technology Management, 2 (4), 99-116. (In Persian)

Bhatt, G. (2001). Knowledge management in organizations: Examining the interaction between technologies, techniques, and people. Journal of Knowledge Management, 5 (1), 68-75.

Brockman, B., & Morgan, R. (2003). The role of existing knowledge in new product innovativeness and performance. Journal of Decision Science, 34 (2), 385-419.

Cannatelli, B., Smith, B., Giudici, A., Jones, J., & Conger, M. (2016). An expanded model of distributed leadership in organizational knowledge creation. Long Range Planning, 50 (5), 582-602.

Chin, W. W. (1998). The partial least squares approach to structural equation modeling. In: G. A. Marcoulides (Ed.), Modern Methods for Business Research (295-358). Mahwah, NJ: Lawrence Erlbaum Associates.

Cummings, J. L., & Teng, B. S. (2003). Transferring R&D Knowledge: The key factors affecting knowledge transfer success. Journal of Engineering and Technology Management, 20 (1), 39-48.

Dalkir, K. (2011). Knowledge management in theory and practice. Second edition. Boston: Massachusetts Institute of Technology.

Donate, M. J., & De Pablo, J. D. S. (2015). The role of knowledge-oriented leadership in knowledge management practices and innovation. Journal of Business Research, 68, 360-370.

Donate, M. J., & Guadamillas, F. (2010). The effect of organization culture on knowledge management practices and innovation. Journal of Knowledge and Process Management, 17 (120), 82-94.

Du Plessis, M. (2007). The role of knowledge management in innovation. Journal of Knowledge Management, 11 (4), 20-29.

Elrehail, H., Emeagwali, O.L., Alsaad, A., Alzghoul, A. (2017). The impact of transformational and authentic leadership on innovation in higher education: The contingent role of knowledge sharing. Telematics and Informatics, 35(1), 55-67.

Evis, C., & Alba, D. (2013). The leadership role of teacher and re-dimensioning of knowledge. Procedia - Social and Behavioral Sciences, 75, 62-70.

Gunday, G., Ulusoy, G., Kilic, K., & Alpkan, L. (2011). Effects of innovation types on firm performance. Int. J. Journal of Production Economics, 133, 662-676.

Gupta, A. K., Smith, K. G., & Shalley, C. E. (2006). The interplay between exploration and exploitation. Journal of Academy of Management, 49 (4), 693-706.

Halawi, L.A., McCarthy, R.V., & Aronson, J.E. (2006). Knowledge management and competitive strategy of the firm. Journal of the Learning Organization, 13 (4), 386-388.

Hongying, W., & Qian, S. (2011). Fuzzy comprehensive evaluation of hospital knowledge management based on neural network. 6581-4244-1-978.

Hosnavi, R., Akhavan, P., & Sanjeghi, M-E. (2012). Knowledge Management Critical Success Factors. Tehran, Third edition, Ati-negar Publishers. (In Persian)

Hosseini, M., & Sadeghi, T. (2010). Effective factors on faculty members’ creativity and innovation and presenting strategy for promotion. Journal of Education Strategies in Medical Sciences, 3 (1), 1-6. (In Persian)

Hyun, S. L., & Seong, A. H. (2014). Factors affecting hospital employees’ knowledge sharing intention and behavior and innovation behavior. Journal of Osong Public Health Res Perspect, 5 (3), 148-155.

Jansen, J. P., Vera, D., & Crossan, M. (2009). Strategic leadership for exploration and exploitation: The moderating role of environmental dynamism. The Leadership Quarterly, 20 (1), 5-18.

Jasimuddin, S. M., & Naqshbandi, M. M. (2017). Knowledge-oriented leadership and open innovation: Role of knowledge management capability in France-based multinationals. International Business Review, 27(3), 701-713.

Jiang, L., & Probst, T. M. (2016). Transformational and passive leadership as cross-level moderators of the relationships between safety knowledge, safety motivation, and safety participation. Journal of Safety Research, 57, 27-32.

Kazanjian, R., Drazin, R. K., & Glynn, M. A. (2000). Creativity and technological learning: The roles of organization architecture and crisis in large-scale projects. Journal of Engineering and Technology Management, 17 (3/4), 273-298.

Kim, T. H., Lee, J. N., Chun, J. U., & Benbasat, I. (2014). Understanding the effect of knowledge management strategies on knowledge management performance: A contingency perspective, Information and Management, 51, 398-416.

Lakshman, C., & Parente, R. (2008). Supplier-focused knowledge management in the automobile industry and its implications for product performance. Journal of Management Studies. 45 (2), 317-342.

Lawson, S. (2003). Examining the Relationship between Organizational Culture and Knowledge Management. Doctorate of International Business Administration, Nava Southeastern University, ProQuest Information and Learning Company, 87-93.

Miller, B., Bierly, P., & Daly, P. (2007). Knowledge strategy orientation scale: Individual perceptions of firm-level phenomena. Journal of Managerial Issues, 19 (3), 414-435.

Mir Fakhredini, S. H., Hataminasab, S. H., Taleiefar, R., & Konjkav Monfared, A. (2010). Knowledge management, knowledge innovation and innovation performance in small and medium organizations. Journal of Outlook Business Administration, 9 (2), 103-118. (In Persian)

Moosavi Jad, S. M., Geravandi, S., Mohammadi, M. J., Alizadeh, R., Sarvarian, M., & et al. (2017). The relationship between the knowledge of leadership and knowledge management practices in the food industry in Kurdistan province, Iran. Data in Brief, 15, 155-159.

Nasirzadeh, G., & Naji, N. (2008). Innovation in Services. First edition, Simin Publishers, Industrial Management Institute. (In Persian)

Newman, B., & Conrad, K. W. (2000). A Framework for Characterizing Knowledge Management Methods, Practices, and Technologies. In PAKM.

Nonaka, I., & Takeuchi, H. (2011). The wise leader. Journal of Harvard Business Review, 89 (5), 58-67.

Paton, R. A., & Mclaughlin, S. (2008). Services innovation: Knowledge transfer and the supply chain. Journal of European Management, 26 (2), 77-83.

Ribiere, V. M., & Sitar, A. S. (2003). Critical role of leadership in nurturing a knowledge-supporting culture. Journal of Knowledge Management Research & Practice, 1, 39-48.

Soltani, M., Kameli, A., & Khamoie, F. (2016). Role of social capital and transformational leadership in upgrading the firm innovation performance. Journal of Social Capital Management, 2 (4), 497-519. (In Persian)

Subramaniam, M., & Youndt, M. (2005). The influence of intellectual capital on the types of innovative capabilities. Journal of Academy of Management, 48 (3), 450-463.

Taghizadeh, H., Soltani. G., & Mahdiloy, R. (2010). Evaluation of knowledge management in a service organization (case study). Journal of Beyond Management, 12 (3), 33-48. (In Persian)

Teece, D. J. (2009). Dynamic capabilities and strategic management. New York: Oxford University Press.

Viitala, R. (2004). Towards knowledge leadership. Journal of Leadership & Organization Development. 25 (6), 44-528.

Von Krogh, G., Nonaka, I., & Rechsteiner, L. (2012). Leadership in organizational knowledge creation: A review and framework. Journal of Management Studies, 49 (1), 240-277.

Wang, C. L., & Ahmed, P. K. (2007). Dynamic capabilities: A review and research agenda. International Journal of Management Reviews, 9 (1), 31-51.

Wetzels, M., Odekerken-Schroder, G., & van Oppen, C. (2009). Using PLS path modeling for assessing hierarchical construct models: Guidelines and empirical illustration. MIS Quarterly, 33 (1), 177-195.

Williams, P., & Sullivan, H. (2011). Lessons in leadership for learning and knowledge Management in multi-organizational settings. The International Journal of Leadership in Public Services, 7 (1), 6-20.

Yang, L. R., Huang, C. F., & Hsu, T. J. (2014). Knowledge leadership to improve project and organizational performance. International Journal of Project Management, 32, 40–53.

Yung-Lung, L., Maw-Shin, H., Feng-Jyh, L., Yi-Min, C., & Yi-Hsin, L. (2014). The effects of industry cluster knowledge management on the innovation performance. Journal of Business Research, 67, 734-739.

Zack, M., Mckeen, J., & Singh, S. (2009). Knowledge management and organizational performance: An exploratory survey. Journal of Knowledge Management, 13 (6), 392-409.

Zhang, L. (2015). Effect of knowledge leadership on knowledge sharing in engineering project design teams. Journal of Project Management, 46 (5), 111-124.