Antoniadis, I., Tsikiris T., & Tsopogloy S. (2014). Business intelligence during times of crisis: adoption and usage of ERP systems by SMEs. International Conference on Strategic Innovative Marketing, 299-307.

Audzeyeva, A. & Hudson, R. (2015). How to get the most from a business intelligence application during the post implementation phase? Deep structure transformation at a U.K. retail bank. European Journal of Information Systems, 25(1), 29-46.

Baykasoğlu, A., & Gölcük, I. (2016). Development of an interval type-2 fuzzy sets based hierarchical MADM model by combining DEMATEL and TOPSIS. Expert System with Applications, 70, 37-51.

Chen, H., Chiang, R. H. L., & Storey, V. C. (2012). Business intelligence and analytics from big data to big impact. MIS Quarterly, volume 36 No. 4, pp 1165-1188.

Dawson, L., & Van Belle, J-P. (2013). Critical success factors for business intelligence in the South African financial services sector. SA Journal of Information Management.

Denic, N., Vujovic, V., Filic, S., & Spasic, B. (2016). Analysis of key success factor for business intelligence systems implementation. Annals of the Oradea University: Fascicle Management and Technological Engineering, 25(15), 73-76.

Emam, A. Z. (2013). Critical success factors model for business intelligence over ERP cloud. International Conference on IT Convergence and Security (ICITCS), 1-5.

Eybers, S., & Giannakopoulos, A. (2015). Identifying critical success factors (CSFs) for business intelligence systems. Proceeding of 9th European Conference on IS Management and Evaluation.

Gaardboe, R., & Svarre, T. (2018). Business intelligence success factors: A literature review. Journal of Information Technology Management, 24(1), 2-15.

Hawking, P. (2013). Factors critical to the success of business intelligence systems. Doctoral dissertation, England. Retrieved January 5, 2020, from https://core.ac.uk/download/pdf/19532273.pdf

Hawking, P. (2010). Critical success factors of business intelligence (BI) in an ERP systems environment. CONFENIS Fourth International Conference on Research and Practical Issues on Enterprise Information Systems.

Hirsimäki, R. (2017). Critical success factors for business intelligence system implementation. Bachelor thesis, Information Systems Science, University of Jyväskylä, Jyväskylä, Finland. Retrieved January 5, 2020, from https://jyx.jyu.fi/

Jin, S., Qian, S., & Zhu, H. (2013). Identifying key factors of patient satisfaction based on servqual and dematel. Journal of Theoretical and Applied Information Technology, 48, 973-978.

Kfouri, G. (2017). Factors influencing the implementation of business intelligence among small and medium enterprises in Lebanon.

Kobryn, A. (2017). Dematel as a weighting method in multi-criteria decision analysis. Multiple Criteria Decision Making, 12, 153-167.

Magaireah, A. I., Sulaiman, H., & Ali, N. (2013). Theoretical framework of critical success factors (CSFs) for Business Intelligence (BI) System. International Conference on Information Technology (ICIT), 455-463.

Mazreati, H., & Radfar, R. (2017). Determining the factors affecting the evaluation of Business Intelligence systems with an emphasis on the integrity of Organizational resources. Journal of Industrial Strategic Management.

Mesároš, P., Čarnický, S., & Mandičák, T. (2015). Key factors and barriers of business intelligence implementation. US-China L.

Mungree, D., Rudra, A., & Morien, D. (2013). A framework for understanding the critical success factors of enterprise business intelligence implementation. AMCIS.

Naderinejad, M., Tarokh, M., & Pourebrahimi, A. (2014). Recognition and ranking critical success factors of business intelligence in hospitals – Case study: Hasheminejad Hospital. International Journal of Computer Science & Information Technology, 6(2), 121-129.

Nguyen, Q., Meredith, R., & Burstein, F. (2018). A Comparative Study of Critical Success Factors for General and Healthcare Business Intelligence Systems. Australian Conference on Information Systems.

Olszak, C. M, & Ziemba, E. (2012). Critical success factors for implementing business intelligence systems in small and medium enterprises on the example of Upper Silesia, Poland. Interdisciplinary Journal of Information, Knowledge, and Management, 7, 129-150.

Pham, Q. T., Mai, T. K., Misra, S., Crawford, B. & Soto, R. (2016). Critical success factors for implementing business intelligence system: empirical study in Vietnam. International Conference on Computational Science and Application.

Sangar, A. B. (2013). Critical factors that affect the success of business intelligence systems (BIS) implementation in an organization. International Journal of Scientific & Technology Research, 2(2), 176-180.

Sianipar, K. C., Wicaksana, S., Parikenan, B., & Hidayanto, A. N. (2019). Business intelligence critical success factors evaluation using analytical hierarchy process. International Conference on Computing Engineering And Design, Singapore.

Trieu, V-H. (2017). Getting value from business intelligence systems: A review and research agenda. Decision Support Systems, 93, 111-124.

Wixom, B. H., & Watson, H. J. (2001). An empirical investigation of the factors affecting data warehousing success. MIS Quarterly, 25(1), 17-41.

Yeoh, W., & Popovič, A. (2016).Extending the understanding of critical success factors for implementing business intelligence systems. Journal of the Association for Information Science and Technology, 67(1), 134-147.

Yeoh, W., & Koronios, A. (2010). Critical success factors for business intelligence systems. Journal of Computer Information Systems, 50, 23-32.

Zaied, A. N. H., Grida, M. O., & Hussein, G. S. (2018). Factors influencing the successful implementation of BIS. International Journal of Engineering Trends and Technology (IJETT), 60(2), 102-108.