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طراحی الگوی آوای کارکنان دانشی (مطالعة موردی: شرکت‌های دانش‌بنیان فناوری اطلاعات) | ||
| مجله علمی "مدیریت فرهنگ سازمانی" | ||
| دوره 19، شماره 4، دی 1400، صفحه 655-682 اصل مقاله (884.86 K) | ||
| نوع مقاله: مقاله پژوهشی | ||
| شناسه دیجیتال (DOI): 10.22059/jomc.2021.305993.1008085 | ||
| نویسندگان | ||
| الهه حسینی1؛ سعید سعیدا اردکانی2؛ مهدی سبک رو* 3؛ سید مهدی الحسینی المدرسی4 | ||
| 1دانشجوی دکتری، دانشکدة اقتصاد، مدیریت و حسابداری، دانشگاه یزد، یزد، ایران | ||
| 2استاد، دانشکدة اقتصاد، مدیریت و حسابداری، دانشگاه یزد، یزد، ایران | ||
| 3دانشیار، دانشکده اقتصاد، مدیریت و حسابداری، دانشگاه یزد، یزد، ایران | ||
| 4استادیار، دانشکدة اقتصاد، مدیریت و حسابداری، دانشگاه یزد، یزد، ایران | ||
| چکیده | ||
| هدف از پژوهش حاضر طراحی الگوی آوای کارکنان دانشی در شرکت‌های دانش‌بنیان فناوری اطلاعات مستقر در پارک‌های علم و فناوری دانشگاه‌های ایران بود. پژوهش حاضر از نوع کیفی و مبتنی بر رویکرد نظریه‌پردازی داده‌بنیاد است. در این پژوهش مصاحبههای نیمه‌ساختاریافته به صورت عمیق با 13 نفر متشکل از مدیران و کارکنان دانشی و متخصصان و کارشناسان کسب‌وکارهای دانش‌بنیان فناوری اطلاعات، زیرمجموعة پارک‌های علم و فناوری دانشگاه‌های ایران، که دارای مجوز از وزارت علوم، تحقیقات و فناوری بودند، در پاییز و زمستان 1398، انجام گرفت. معیار انتخاب خبرگان این بود که حداقل سه سال سابقة کار مفید در شرکت‌های دانش‌بنیان، با تعداد 50 نفر نیروی کار، داشته باشند. در این پژوهش تجزیه‌وتحلیل دادهها با استفاده از نرم‌افزار اطلس تی نسخة 8 در سه مرحلة کدگذاری اولیه و محوری و انتخابی صورت گرفت که به شناسایی 8 مقوله و 16 مفهوم محوری و 50 کد نهایی انجامید. نتایج تحلیل دادهها نشان داد آوای کارکنان دانشی به تعامل بیشتر با مشتریان، دستیابی به مزیت رقابتی، بهره‌وری و عملکرد بالا در شرکت‌های مربوطه منجر می‌شود. همچنین نتایج این پژوهش می‌تواند به مدیریت در بهبود تصمیم‌گیری‌های در رابطه با موانع و چالشهایی که کارکنان دانشی در رشد و توسعة شرکت‌هایشان با آن مواجه‌اند کمک کند. | ||
| کلیدواژه‌ها | ||
| آوای کارکنان؛ شرکت‌های دانش‌بنیان؛ کارکنان دانشی؛ مزیت رقابتی | ||
| عنوان مقاله [English] | ||
| Developing a Model for Knowledge Employee Voice: The Case Study of Information Technology Enterprises | ||
| نویسندگان [English] | ||
| Elahe Hosseini1؛ Saeid Saeida Ardekani2؛ Mehdi Sabokro3؛ Seyed Mahdi Alhosseini Almodarresi4 | ||
| 1PhD Student, Faculty of Economics, Management & Accounting, Yazd University, Yazd, Iran | ||
| 2Professor, Faculty of Economics, Management & Accounting, Yazd University, Yazd, Iran | ||
| 3Associate Professor, Faculty of Economics, Management & Accounting, Yazd University, Yazd, Iran | ||
| 4Assistant Professor, Faculty of Economics, Management & Accounting, Yazd University, Yazd, Iran | ||
| چکیده [English] | ||
| The present study aimed to develop a model for the voice of knowledge employees who were working in information technology (IT) small and medium enterprises (SMEs) located in science and technology parks affiliated with Iranian universities. This qualitative research was conducted based on the grounded theory model. For this purpose, semi-structured in-depth interviews were performed with 13 individuals, including knowledge managers and employees as well as IT business experts in SMEs affiliated with science and technology parks of Iranian universities accredited by the Ministry of Science, Research, and Technology. The study was conducted in the autumn and winter of 2019. The inclusion criteria for the selection of experts were having three complete years of vocational experience in SMEs with at least 50 employees. Then, the data was analyzed using Atlas T software (version 8) in the three stages of initial, axial, and selective coding, which led to the identification of 8 categories, 16 axial concepts, and 50 final codes. The results showed that the knowledge employee voice could lead to the greater interaction with customers, the achievement of competitive advantage, and high productivity and performance in the intended companies. Moreover, the findings can help the managers improve decision-makings about the obstacles and challenges that the employees may face in the process of growth and development of their companies. | ||
| کلیدواژه‌ها [English] | ||
| employee voice, knowledge employees, competitive advantage, knowledge companies | ||
| مراجع | ||
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حسینی، الهه؛ سعید سعیدااردکانی؛ مهدی سبک‌رو (1399 ). «بررسی صداقت رهبر بر آوای کارکنان با میانجیگری رفتارهای توانمندسازانة رهبر (مورد مطالعه: آژانس‌های مسافرتی شهر یزد)»، گردشگری و توسعه،10(1)،صص 241-256.
ـــــــــــــــــــــــــــــــــــــــــــــــــ (1399). «ارائة الگوی آوای کارکنان دانشی (مورد مطالعه: کارکنان شرکت گاز شیراز)»، مدیریت سازمان‌های دولتی، 8 (4)، صص 57 ـ 72.
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عرب‌الله فیروزجاه، نادعلی؛ وحید فلاح؛ سعید صفاریان (1399). «ارائة مدلی جهت ایجاد شرکت‌های دانش‌بنیان با رویکرد تحلیل راهبردی SWOT (نمونة پژوهش: دانشگاه‌های علوم پزشکی استان مازندران)»، مدیریت راهبردی دانش سازمانی، 3 (8)، صص 175 ـ 205.
منصوری، سمیه؛ زهرا وظیفه؛ حلیمه یوسفی‌طبس (1396). «اولویت‌بندی پیشران‌های عوامل اثرگذار در راستای توسعة شرکت‌های دانش‌بنیان در استان کرمان»، توسعة کارآفرینی، 10 (2)، صص 319 ـ 338.
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