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A Bi-objective Mathematical Model Toward Staff Planning Considering Cross-training | ||
| Advances in Industrial Engineering | ||
| مقاله 6، دوره 50، شماره 2، دی 2016، صفحه 221-233 اصل مقاله (805.22 K) | ||
| نوع مقاله: Research Paper | ||
| شناسه دیجیتال (DOI): 10.22059/jieng.2016.60726 | ||
| نویسندگان | ||
| Hamed Habibnejad1؛ masoud Rabbani* 1؛ Babak Javadi2؛ Nastaran Ghorbani-Kutenaie3 | ||
| 1School of Industrial Engineering, College of Engineering, University of Tehran, Tehran, Iran | ||
| 2Department of Industrial Engineering, College of Farabi, University of Tehran, Qom, Iran | ||
| 3Department of Industrial Engineering, School of Engineering, Alzahra University, Tehran, Iran | ||
| چکیده | ||
| In this paper, the staff assignment problem considering cross-training of caregivers in health care systems is addressed to determine which staff should be cross-trained for each service and how they should be assigned to services. A bi-objective non-linear mathematical programming model is presented where the first objective function aims to minimize workload balancing, cross-training as well as maintenance and transportation costs, while the second objective function is concerned with maximization of caregivers’ satisfaction level. Several constraints with respect to budget capacity, staff absenteeism, maximum allowable consecutive shifts, multi-functionality and redundancy level and maximum allowable distance for transportation are taken into account to build a service plan. The behavior of the various elements and features of the model is evaluated in a real-world HC provider and the results reveal that the caregivers’ workload is relatively balanced and the caregivers’ preferences are satisfied. | ||
| کلیدواژه‌ها | ||
| Cross-training؛ Health care systems؛ Optimization؛ Staff assignment | ||
| عنوان مقاله [English] | ||
| ارائۀ مدل دوهدفه برای مسئلۀ تخصیص کارکنان با در نظر گرفتن آموزش چندگانه | ||
| نویسندگان [English] | ||
| حامد حبیب نژاد لداری1؛ مسعود ربانی1؛ بابک جوادی2؛ نسترن قربانی کوتنایی3 | ||
| 1دانشجوی کارشناسی ارشد مهندسی صنایع، پردیس دانشکده‌های فنی دانشگاه تهران | ||
| 2استادیار گروه مهندسی صنایع، پردیس فارابی دانشگاه تهران | ||
| 3دانشجوی کارشناسی ارشد مهندسی صنایع، دانشکدة مهندسی، دانشگاه الزهرا | ||
| چکیده [English] | ||
| در این پژوهش یک مدل ریاضی غیرخطی دوهدفه به‌منظور بررسی مسئلة تخصیص کارکنان برای خدمات درمان در منزل در سیستم‌های سلامت با درنظرگرفتن آموزش چندگانه ارائه شده است. تابع هدف اول در پی کمینه‌کردن هزینه‌های متعادل‌سازی حجم کاری، آموزش چندگانه و هزینه‌های مرتبط با جابه‌جایی کارکنان است، درحالی‌که تابع هدف دوم به‌دنبال بیشینه‌کردن سطح رضایت کارکنان است. چندین محدودیت شامل ظرفیت بودجه، غیبت کارکنان، سطح افزونگی و چندکاره‌بودن و حداکثر فاصلة مجاز جابه‌جایی در مدل لحاظ شده است. داده‌های مورد نیاز از یک شرکت درمان در منزل در تهران جمع‌آوری شده است. براساس نتایج، می‌توان تعیین کرد کدام کارمند برای کدام خدمت آموزش ببیند و چگونه به خدمات مختلف تخصیص داده شود. همچنین، نتایج نشان داد حجم کاری میان کارکنان به‌طور مناسبی به تعادل رسیده و ترجیحات کارکنان ارضا شده است. | ||
| کلیدواژه‌ها [English] | ||
| آموزش چندگانه, بهینه‌سازی, تخصیص کارکنان, سیستم‌های سلامت | ||
| مراجع | ||
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