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مقایسه عملکرد کارگزاران خصوصی بیمه محصولات کشاورزی و شرکتهای تعاونی تولید با استفاده از تکنیک CSM و سروکوال، مورد مطالعه: شهرستان شیراز | ||
تحقیقات اقتصاد و توسعه کشاورزی ایران | ||
مقاله 6، دوره 47، شماره 4، دی 1395، صفحه 839-850 اصل مقاله (188.28 K) | ||
نوع مقاله: مقاله پژوهشی | ||
شناسه دیجیتال (DOI): 10.22059/ijaedr.2016.61331 | ||
نویسندگان | ||
مهدی نوری پور* 1؛ خسرو عبدالهی2؛ رسول مالکی2 | ||
1دانشگاه یاسوج- دانشکده کشاورزی | ||
2دانشگاه یاسوج | ||
چکیده | ||
در بین سیاستهای مختلف حمایتی بخش کشاورزی، بیمه محصولات به عنوان راهحلی مفید و مناسب همواره مورد تأکید بوده است. صندوق بیمه محصولات کشاورزی در ایران فعالیت خود را از سال 1363 آغاز نمود. از سال 1375، گوشهای از فعالیتهای خود را به شرکتهای تعاونی تولید و در ادامه، از سال 1381، بخشی از فعالیتهای خود را به کارگزاران خصوصی واگذار کرده است. حضور کارآمد و مؤثر این کارگزاران، نیازمند ارزیابی عملکرد و شناخت نقاط قوت و ضعف آنان می باشد. بنابراین هدف کلی این پژوهش مقایسه عملکرد شرکتهای تعاونی تولید و کارگزاران خصوصی بیمه محصولات کشاورزی میباشد. تحقیق از نظر هدف، کاربردی و از حیث روش تحقیق به صورت پیمایشی صورت پذیرفته است. برای محاسبه عملکرد و مقایسه آن در بین دو کارگزار مورد نظر از روش CSM و سروکوال استفاده شد. نتایج حاصل از روش CSM، نشان میدهد که شرکتهای تعاونی تولید از نظر عملکرد اقتصادی و اجتماعی نسبت به کارگزاران خصوصی در وضعیتی بهتر هستند، در صورتی که در مورد عملکرد مدیریتی، عمومی و قوانین و مقررات، کارگزاران خصوصی در وضعیتی بهتر میباشند. از نظر عملکرد کلی، کارگزاران خصوصی با میانگین (58/63) نسبت به شرکتهای تعاونی تولید با میانگین (74/55) بهتر بودهاند. نتایج به دست آمده از روش سروکوال نیز این نتایج را تأیید میکند. | ||
کلیدواژهها | ||
"بیمه محصولات کشاورزی"؛ "کارگزاران خصوصی"؛ "تعاونی تولید"؛ "CSM"؛ "سروکوال" | ||
عنوان مقاله [English] | ||
Performance comparison of private agricultural insurance agents and production cooperatives using CSM & Seraqual techniques: the case of Shiraz County | ||
چکیده [English] | ||
Among different supportive policies of agricultural sector, crop insurance as a useful solution has always been emphasized. Moreover, it is necessary to attract private sector to involve agricultural insurance industry. Agricultural insurance fund of Iran actually began its work in September 1984. From 1996, some parts of its activities have been transferred to production cooperatives (PC) and continuing this policy, some parts of its activities have also been transferred to private agricultural insurance (PAI) agents in second half of 2002. To ensure effective and efficient services of these two agents (PC and PAI) in the field of agricultural insurance, it is necessary to evaluate their performance and to learn more about their strengths and weaknesses. Thus, the aim of this study was to compare the performance of PC and PAI. Survey research method was used in this study. Validity of the research tool (questionnaire) was confirmed using face validity procedure. Also, Cronbach's alpha was used to calculate its reliability that obtained from 0.64 to 0.80 for the different parts of the questionnaire. CSM and Seaqual techniques were used to calculate PC and PAI performances. The results of both techniques indicated that PCs have a better performance in terms of social and economic aspects, while PAIs are better in management, general and "law and procedures" aspects. Also, calculating total performance revealed that PAIs have a better performance and farmers have been more satisfied with them. | ||
کلیدواژهها [English] | ||
"Agricultural Insurance", "private agents", "production cooperatives", "CSM", "Seraqual" | ||
مراجع | ||
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