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تأثیر اعتماد به مدیران بر آوای کارکنان: بررسی نقش تعدیل‌کنندۀ رفتارهای توانمندساز مدیران | ||
| مجله علمی "مدیریت فرهنگ سازمانی" | ||
| مقاله 4، دوره 16، شماره 2، تیر 1397، صفحه 327-346 اصل مقاله (825.37 K) | ||
| نوع مقاله: مقاله پژوهشی | ||
| شناسه دیجیتال (DOI): 10.22059/jomc.2018.135840.1006613 | ||
| نویسندگان | ||
| راضیه باقرزاده خداشهری1؛ محمد صادق حسن زاده پسیخانی* 2؛ میرهادی مؤذن جمشیدی2 | ||
| 1کارشناس ارشد، گروه مدیریت دولتی، دانشگاه پیام نور، رشت،گیلان، ایران | ||
| 2استادیار، گروه مدیریت دولتی، دانشگاه پیام نور، تهران، ایران | ||
| چکیده | ||
| امروزه، بسیاری از سازمانها بیش از پیش از کارکنان خود میخواهند در دنیای مدام در حال تغییر، که رقابت در آن شدید است، برای پیشبرد و دستیابی به اهداف سازمانی به ابراز ایده و آرای خود بپردازند. از این رو، این پژوهش با هدف بررسی تأثیر اعتماد کارکنان به مدیران بر آوای کارکنان با نقش تعدیلکنندة رفتارهای توانمندساز مدیران در سازمان فنی و حرفهای استان گیلان انجام گرفت. تحقیق حاضر از نظر هدف کاربردی و از نظر شیوة جمعآوری دادهها توصیفی از نوع همبستگی است. جامعة آماری، کلیة کارکنان سازمان فنی و حرفهای استان گیلان (459 نفر) است که با روش نمونهگیری سهمیهای نمونهای به حجم 210 نفر با استفاده از فرمول کوکران تعیین شد. برای گردآوری دادهها، پرسشنامة اعتماد به سرپرست مک آلیستر، توانمندسازی رهبر آرنولد و همکاران، و آوای کارکنان ون داین و لیپاین بهکار گرفته شد. روش تجزیه و تحلیل دادهها شامل دو روش توصیفی و استنباطی بود که با استفاده از نرمافزارهای Spss 20 وSmart Pls 2 انجام گرفت. بر اساسا نتایج این پژوهش، اعتماد به مدیران بر آوای کارکنان تأثیر مثبت (504/0=β) و معنادار (96/1 t>) دارد و همچنین تأثیر سازههای تعدیلی تصمیمگیری مشارکتی و مربیگری معنادار و با ضریب مسیر استاندارد بهترتیب (22/0 =β) و (282/0 =β بوده است؛ درحالیکه سازة اطلاعرسانی در تأثیرگذاری اعتماد به مدیران بر آوای کارکنان معنیدار نیست و نقش تعدیلکننده ندارد. همچنین، شدت اثر تعدیلکنندگی دو سازة تعدیلی تصمیمگیری مشارکتی (086/0 = F2) و مربیــگری (12/0 =F2) تأیید شد. | ||
| کلیدواژه‌ها | ||
| آوای کارکنان؛ اعتماد کارکنان به مدیران؛ رفتارهای توانمندساز مدیران | ||
| عنوان مقاله [English] | ||
| The Effect of Leader Trust on Employees Voice: Investigating the Moderating Role of Empowering Leader Behaviors | ||
| نویسندگان [English] | ||
| Razieh Bagherzadeh khodashahri1؛ Mohammad Sadegh Hassanzadeh Pasikhani2؛ Mir Hadi Moazen Jamshidi2 | ||
| 1MS, Department of Public Administration, Payame Noor University, Rasht, Guilan, Iran | ||
| 2Assistant Professor, Department of Public Administration, Payame Noor University, Tehran, Iran | ||
| چکیده [English] | ||
| Nowadays, many organizations ask their employees to express their ideas and opinions to achieve organizational goals in the ever-changing world. The purpose of this study is to investigate the effects of leader trust on employee voice with the moderating role of empowering leader behaviors in the technical and vocational organization of Guilan. In this applied research, the method was descriptive, and data gathered through the questionnaires and survey. All employees (N=459) considered as statistical population, and 210 persons were chosen as the sample based on simple stratified sampling (Quota) and Cochran formula. The results of the questionnaires analyzed and the hypotheses tested by SMART PLS2 and SPSS 20. Data gathering tools were Trust in supervisor questionnaire of McAllister, Employee Voice of Van Dyne, and LePine and empowering leadership of Arnold et al. Content validity and convergent validity evaluation were conducted. For reliability evaluation, Cronbach's alpha and composite reliability were calculated. Analyzing the questionnaires and testing hypotheses indicated that Leader trust has a significant positive effect on employee voice and only the interacting effect of employee voice and informing went to a negligible level, whereas the interaction effects of employee voice with participative decision making and coaching were significant. | ||
| کلیدواژه‌ها [English] | ||
| Employee voice, Empowering leader behaviors, Leader trust | ||
| مراجع | ||
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