پیوندهای مفید
اخبار و اعلانات
آمار
| تعداد نشریات | 161 |
| تعداد شماره‌ها | 6,532 |
| تعداد مقالات | 70,501 |
| تعداد مشاهده مقاله | 124,099,161 |
| تعداد دریافت فایل اصل مقاله | 97,206,765 |
تبیین رفتارهای فرانقشی کارکنان بر اساس گرایش به توسعه فردی | ||
| فصل‌نامه پژوهشهای کاربردی روانشناختی | ||
| مقاله 6، دوره 9، شماره 3، مهر 1397، صفحه 91-116 اصل مقاله (1.22 M) | ||
| نوع مقاله: مقاله پژوهشی | ||
| شناسه دیجیتال (DOI): 10.22059/japr.2018.69569 | ||
| نویسندگان | ||
| فاطمه نارنجی ثانی* 1؛ زینب السادات مصطفوی2؛ سارا رحمتی3 | ||
| 1اﺳﺘﺎدﯾﺎر ﮔﺮوه ﻣﺪﯾﺮﯾﺖ و ﺑﺮﻧﺎﻣﻪرﯾﺰی آﻣﻮزﺷﯽ، داﻧﺸﮑﺪه روانﺷﻨﺎﺳﯽ و ﻋﻠﻮم ﺗﺮﺑﯿﺘﯽ، داﻧﺸﮕﺎه ﺗﻬﺮان، ﺗﻬﺮان، اﯾﺮان | ||
| 2دانشجوی دکترا، گروه مدیریت و برنامه ریزی آموزشی، دانشکده روان شناسی و علوم تربیتی، دانشگاه تهران | ||
| 3داﻧﺸﺠﻮی دﮐﺘﺮی، ﮔﺮوه رﻫﺒﺮی و ﺗﻮﺳﻌﻪ آﻣﻮزش، داﻧﺸﮑﺪه روانﺷﻨﺎﺳﯽ و ﻋﻠﻮم ﺗﺮﺑﯿﺘﯽ، داﻧﺸﮕﺎه ﺷﻬﯿﺪ ﺑﻬﺸﺘﯽ، ﺗﻬﺮان، اﯾﺮان | ||
| چکیده | ||
| هدف از پژوهش حاضر تبیین رفتارهای فرانقشی (رفتار شهروندی سازمانی) بر اساس گرایش به توسعه فردی است. این پژوهش از لحاظ هدف، کاربردی و از لحاظ شیوه گردآوری داده‌ها جزء پژوهشهای کمی- توصیفی محسوب می‌شود. جامعه آماری این تحقیق شامل کارشناسان واحدهای اداری و تشکیلاتی سازمان مخابرات استان تهران به تعداد 120 نفر بود که با استفاده از فرمول کوکران و روش نمونه‌گیری تصادفی، تعداد 90 نفر از آنان انتخاب شدند. روایی پرسشنامه‌ها با استفاده از روایی محتوایی، و پایایی آن‌ها با استفاده از آلفای کرونباخ محاسبه شده است. پس از جمع‌آوری و تلخیص داده-ها به منظور تحلیل و تفسیر اهداف پژوهش از آمار توصیفی و استنباطی استفاده شده است. نتایج تحلیل داده‌ها نشان داد که: 1) توسعه فردی به‌طور کلی، می‌تواند تبیین کننده رفتارهای فرانقشی در سازمان باشد، و 2) از بین مؤلفه‌های توسعه فردی، کارگرایی و موفقیت گرایی بیشترین نقش را در تبیین رفتارهای فرانقشی در سازمان دارا می‌باشند. | ||
| کلیدواژه‌ها | ||
| توسعه فردی؛ رفتارهای فرانقشی (رفتار شهروندی سازمانی)؛ کارشناسان | ||
| عنوان مقاله [English] | ||
| Explaining Extra Role Behaviors (Organizational Citizenship Behavior) Based on Self-Development | ||
| نویسندگان [English] | ||
| fatemeh narenjithani1؛ Zeinabalsadat Mostafavi2؛ ُara ریالahmati3 | ||
| 1Faculty of Psychology and Educational Sciences, University of Tehran,Tehran.Iran | ||
| 2Faculty of Psychology and Educational Sciences, University of Tehran,Tehran.Iran | ||
| 3PhD candidate of university of Shahid Beheshti, Tehran.Iran | ||
| چکیده [English] | ||
| The purpose of this study is to explain the extra role behavior (organizational citizenship behavior) based on self-development components. This research is applied in terms of purpose, and also in terms of data collection method it is considered as a quantitative-descriptive research. The statistical population of this research consisted of experts at Telecommunication Organization of Tehran province 120 people that by Using Cochran formula and random sampling method, 90 of them were selected. The validity of the questionnaires was calculated using content validity and reliability of the questionnaires using Cronbach's alpha. Descriptive and inferential statistics were used to analyze and interpret the research objectives after collecting and tabling data. The results of the analysis showed that 1) self-development in general can explain the extra role behaviors in the organization; and 2) among the components of self-development, work- oriented and Success-oriented, have played the most role in explaining the extra role behaviors in the organization. | ||
| کلیدواژه‌ها [English] | ||
| Tendency toward Self-Development, Extra Role Behavior, Organizational Citizenship Behavior, Experts | ||
| مراجع | ||
|
Abili,KH., Mazari,E.(2014). Human Resourse Development. Omid Publisher. Tehran,Iran. Abili,KH., Movafaghi,H.(2010). Human Resourse Management. Industrial management institute. Tehran,Iran. Barroso Castro, C., Martín Armario, E., & Martín Ruiz, D. (2004). The influence of employee organizational citizenship behavior on customer loyalty. International journal of Service industry management, 15(1), 27-53. Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee “citizenship”. Academy of management Journal, 26(4). Pp. 587-595. Bolino, M. C., Klotz, A. C., Turnley, W. H., Podsakoff, P., MacKenzie, S., & Podsakoff, N. (2016). The Unintended Consequences of Organizational Citizenship Behaviors for Employees, Teams, and Organizations. In The Oxford Handbook of Organizational Citizenship Behavior. Boyce, L. A., Zaccaro, S. J., & Wisecarver, M. Z. (2010). Propensity for self-development of leadership attributes: Understanding, predicting, and supporting performance of leader self-development. The Leadership Quarterly, 21(1), 159-178. Boyce, L. A., Zaccaro, S. J., & Wisecarver, M. Z. (2010). Propensity for self-development of leadership attributes: Understanding, predicting, and supporting performance of leader self-development. The Leadership Quarterly, 21(1), 159-178. Castro, C. B., Armario, E. M., & Ruiz, D. M. (2004). The influence of employee organizational citizenship behavior on customer loyalty. International journal of Service industry management, 15(1). Pp.27-53. Collings, D. G., Wood, G. T., & Szamosi, L. T. (2018). Human resource management: A critical approach. In Human Resource Management (pp. 1-23). Routledge. Cortina, J., Zaccaro, S., McFarland, L., Baughman, K., Wood, G., & Odin, E. (2004). Promoting realistic self-assessment as the basis for effective leader self-development. ARI Research Leader Development Research Unit (1-69). Danaee fard,H., Ebrahimi,A.(2008). OCB in public organizations: fundementals and theoretical approaches. The first conferenss of OCB. University of Tehran. Debusscher, J., Hofmans, J., & De Fruyt, F. (2017). The multiple face (t) s of state conscientiousness: Predicting task performance and organizational citizenship behavior. Journal of Research in Personality, 69, 78-85. Gupta, V., Agarwal, U. A., & Khatri, N. (2016). The relationships between perceived organizational support, affective commitment, psychological contract breach, organizational citizenship behavior and work engagement. Journal of advanced nursing, 72(11), 2806-2817. Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). Sage Publications. Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. In New challenges to international marketing (pp. 277-319). Emerald Group Publishing Limited. Hossam, M., & Abu, E. (2008). An investigation of the relationship of openness to experience and organizational citizenship behavior. Journal of American academy of business, 13(1), 72-78. Joo, B. K., & Jo, S. J. (2017). The effects of perceived authentic leadership and core self-evaluations on organizational citizenship behavior: The role of psychological empowerment as a partial mediator. Leadership & Organization Development Journal, 38(3), 463-481. Key-Roberts, M., Halpin, S., & Brunner, J. M. (2012). Leader Identity, Individual Differences, and Leader Self-development (No. ARI-TR-1310). Army Research Isn’t for the Behavioral and Social Sciences Fort Belvoir VA. Konovsky, M. A., & Pugh, S. D. (1994). Citizenship behavior and social exchange. Academy of management journal, 37(3), 656-669. Lee, K., & Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance: The role of affect and cognitions. Journal of applied psychology, 87(1), 131. Leung, A. S. (2008). Matching ethical work climate to in-role and extra-role behaviors in a collectivist work setting. Journal of Business Ethics, 79(1-2). Pp.43-55. Lu, X. (2014). Ethical leadership and organizational citizenship behavior: The mediating roles of cognitive and affective trust. Social Behavior and Personality: an international journal, 42(3), 379-389. Mahdiun,R., Narenji thani,F., Shalchi,B.(2008). Predicting OCB based on Personality among Tehran University Staff. The first conferenss of OCB. University of Tehran. Mazari,E., Zamai,M.(2016).The influence of psychological-behavioral mechanisms of self-development. Applied Psychological Research Quarterly.7(3),39-54. Miao, Q., Newman, A., & Huang, X. (2014). The impact of participative leadership on job performance and organizational citizenship behavior: Distinguishing between the mediating effects of affective and cognitive trust. The International Journal of Human Resource Management, 25(20), 2796-2810. Mohanty, J., & Rath, B. P. (2012). Influence of organizational culture on organizational citizenship behavior: A three-sector study. Mone, E. M., & London, M. (2018). Employee engagement through effective performance management: A practical guide for managers. Routledge. Murphy, S. E. (2002). Leader self-regulation: The role of self-efficacy and multiple intelligences. In Kravis-de Roulet Leadership Conference, 9th, Apr, 1999, Claremont McKenna Coll, Claremont, CA, US. Lawrence Erlbaum Associates Publishers. Muzanenhamo, G. N., Allen-Ile, C. O., Adams, A., & Iwu, C. G. (2017). The relationship among change implementation, job satisfaction and organizational citizenship behavior in the Business Process Outsourcing industry in South Africa. Management, 14, 3-2. Newman, A., Schwarz, G., Cooper, B., & Sendjaya, S. (2017). How servant leadership influences organizational citizenship behavior: The roles of LMX, empowerment, and proactive personality. Journal of Business Ethics, 145(1), 49-62. Odierno, R. T. (2015). Leader development and talent management. Military Review, 9-14. Organ, D. W. (1988). Organizational Citizenship Behavior: The Good SoldierSyndrome. Lexington, MA: Lexington Books. Organ, D. W., & Konovsky, M. (1989). Cognitive versus affective determinants of organizational citizenship behavior. Journal of applied psychology, 74(1).pp. 157. Pavalache-Ilie, M. (2014). Organizational citizenship behavior, work satisfaction and employees’ personality. Procedia-Social and Behavioral Sciences, 127, 489-493. Pinder, C. C. (2014). Work motivation in organizational behavior. Psychology Press. Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of management, 26(3). Pp. 513-563. Schnake, M. E., & Dumler, M. P. (2003). Levels of measurement and analysis issues in organizational citizenship behavior research. Journal of Occupational and Organizational Psychology, 76(3). Pp. 283-301. Shah, N. F. M., & Wati Halim, F. (2018). Influence of Five Factor Personality on Organization Citizenship Behavior (OCB) among Teachers. JURNAL PSIKOLOGI MALAYSIA, 32(2). Shanker, M. (2016). Organizational Citizenship Behavior and Organizational Commitment in Indian Workforce. Journal of Psychosocial Research, 11(2), 397. Shateri,K.(2009). Evaluating organizational citizenship behavior among Tehran University Expert. Master dissertation, University of Tehran. Shin, Y., Kim, M. S., Choi, J. N., Kim, M., & Oh, W. K. (2017). Does leader-follower regulatory fit matter? The role of regulatory fit in followers’ organizational citizenship behavior. Journal of Management, 43(4), 1211-1233. Somech, A., & Drach‐Zahavy, A. (2004). Exploring organizational citizenship behavior from an organizational perspective: The relationship between organizational learning and organizational citizenship behavior. Journal of Occupational and Organizational Psychology, 77(3). Pp. 281-298. Spitzmuller, M., & Ilies, R. (2017). Organizational Citizenship Behaviors–A New Look at an Old Phenomenon at Different Levels. The SAGE Handbook of Industrial, Work & Organizational Psychology, 3v: Personnel Psychology and Employee Performance; Organizational Psychology; Managerial Psychology and Organizational Approaches, 89. Toms, G. R., Quinn, C., Anderson, D. E., & Clare, L. (2015). Help yourself: perspectives on self-management from people with dementia and their caregivers. Qualitative health research, 25(1), 87-98. Wetzels, M., Odekerken-Schreoder, G., Van Oppen, C. (2009). Using PLS path modeling for assessing hierarchical construct models: guidelines and empirical illustration. MIS Quarterly, 33 (1), 177-195. Widyanto, R., Lau, J. S., & Kartika, E. W. (2013). Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior (OCB) Melalui Komitmen Organisasional Karyawan Cleaning Service di ISS Surabaya. Jurnal Hospitality dan Manajemen Jasa, 1(1), 36-50. Zaree,MS., Jandaghi,GH., Toreh,N.(2006).Identification OCB factors and examinationa the its relation to organizational performance. Organizational cultural management(12)4,31-63 | ||
|
آمار تعداد مشاهده مقاله: 819 تعداد دریافت فایل اصل مقاله: 521 |
||