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Introducing KM Strategic Alignment Road Map in Iranian Public Agencies Studied in Tehran Regional Electricity Company | ||
Journal of Information Technology Management | ||
مقاله 55، دوره 8، شماره 2، مهر 2016، صفحه 231-252 اصل مقاله (628.17 K) | ||
نوع مقاله: Research Paper | ||
شناسه دیجیتال (DOI): 10.22059/jitm.2016.55716 | ||
نویسندگان | ||
Mona Jamipor* 1؛ Hamid Reza Yazdani2؛ Freshteh Sadeghi3 | ||
1Assistance professor of system management, Hazrate Masoomeh University (HMU), Qom, Iran | ||
2Assistant professor of Human Resource Management, Farabi Campus, Tehran University, Tehran, Iran | ||
3Master expert of Regional Electricity Company, learning and HRM unit, Tehran, Iran | ||
چکیده | ||
Effective and on time satisfaction of organizational requirements, implementation of KM projects and above all aligning KM with business strategies are the main concerns of executives which make the existence of KM strategic alignment roadmap necessary. In order to address challenges of aligning KM with critical business needs, this paper proposed a comprehensive road map of alignment with best practices and critical success factors of KM implementation. By applying survey approach, we investigated opinions of experts which were related to the KM alignment roadmap architecture and customization of roadmap factors. Then, by using evaluating research, the application of roadmap illustrated in Regional Electricity Company. Sampling method was purposeful (judgmental) which is a non-random method. Data were analyzed by descriptive and inferential statistics. The proposed roadmap had five levels with specific factors. Regional Electricity Company was in the second level of KM strategic alignment. By applying developed road map in Regional Electricity Company, current maturity of strategic aligning KM, strength and weak points of KM project were identified. Consequently, by considering the results of assessment, future strategies, focus and investment priorities of KM were extracted. | ||
کلیدواژهها | ||
KM؛ Implementation Road Map؛ KM Strategic Alignment؛ Maturity Model | ||
عنوان مقاله [English] | ||
ارائۀ نقشۀ راه همراستاسازی استراتژیک مدیریت دانش در سازمانهای دولتی ایران (مطالعۀ موردی: شرکت برق منطقهای تهران) | ||
نویسندگان [English] | ||
مونا جامی پور1؛ حمیدرضا یزدانی2؛ فرشته صادقی3 | ||
1استادیار مدیریت فناوری اطلاعات، دانشگاه حضرت معصومه (س)، قم، ایران | ||
2استادیار مدیریت منابع انسانی، پردیس فارابی، دانشگاه تهران، قم، ایران | ||
3کارشناسارشد واحد آموزش و منابع انسانی، شرکت برق منطقهای، تهران، ایران | ||
چکیده [English] | ||
شناسایی و مرتفعسازی نیازهای دانشی و از همه مهمتر همراستاسازی مدیریت دانش با استراتژی کسبوکار، از جمله دغدغههای اصلی پیش روی مدیران است که نیاز به نقشۀ راه همراستاسازی استراتژیک مدیریت دانش را ضروری میکند. بهمنظور رفع چالش همراستاسازی مدیریت دانش با نیازهای کسبوکار، در این مقاله به ارائۀ نقشۀ راه جامع همراستاسازی پرداخته میشود که دربرگیرندۀ بهترین اقدامات و عوامل حیاتی موفقیت در پیادهسازی مدیریت دانش است. این پژوهش با بهرهمندی از رویکرد پیمایشی، به نظرسنجی خبرگان در خصوص معماری نقشۀ راه همراستاسازی مدیریت دانش میپردازد و بهکمک رویکرد ارزشیابی، کاربرد نقشۀ راه را در شرکت برق منطقهای تهران نشان میدهد. نمونهگیری پژوهش به روش قضاوتی است. بهمنظور تحلیل دادهها نیز از روشهای آمار استنباطی و توصیفی استفاده شده است. نقشۀ راه همراستاسازی از پنج سطح تشکیل شده است که هریک از سطوح دربرگیرندۀ مؤلفههای خاصی هستند. در ارزیابی صورت گرفته، شرکت برق منطقهای در سطح دوم بلوغ همراستاسازی استراتژیک مدیریت دانش قرار دارد. با استفاده از نتایج ارزیابی، استراتژیهای آتی، اولویتهای تمرکز و سرمایهگذاری حوزۀ مدیریت دانش سازمان برای بهبود مشخص شد. | ||
کلیدواژهها [English] | ||
مدل بلوغ, مدیریت دانش, نقشۀ راه پیادهسازی, همراستایی استراتژیک مدیریت دانش | ||
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